Protection, Security & Confidentiality Agreement


We take several steps to safeguard customer information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your customer information against unauthorized access. We also take appropriate corrective action when needed to enforce employee compliance with our procedures with respect to the privacy of client information. Information collected is used to:

• Qualify clients for various debt arbitration programs;
• Qualify clients who are better informed and have reasonable expectations;
• Provide a higher level of customer service;
• Provide additional services to increase the overall satisfaction of the services retained;
• Fulfill our obligations in a timely and effective manner;
• Learn how to improve our technology and services;
• Provide multiple means of communication with our firm and affiliates;
• Provide educational resources;
• We do not disclose confidential client information except as we believe necessary to fulfill our commitments and provide the services you request from us. We will share or disclose limited portions of your personally identifiable information with third parties as part of our overall efforts to fulfill our obligations.

Information Collection and Use


We use the information we collect about you in order to learn more about your interest in the services we provide, to effectuate our service and to provide you with information regarding various services.


Information Sharing and Disclosure


As previously mentioned, if we work with other companies who provide services on our behalf or jointly with us, we will maintain contracts with our partners which will require them to comply with our privacy policy and to keep this information secure and confidential.


Confidentiality and Security


Our system safeguards include the use of encryption to protect the confidentiality of data that you transmit to us over the internet. When you visit one of our websites, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include information such as the time and length of your visit, and the pages you looked at on our site. No confidential information is collected from you online, unless you have provided it to us. We use this information only to measure site activity and to develop ideas for improving our sites.